Peter Lutz

Last updated May 13th 2011
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Peter F. Lutz

1434 Magnolia Lane
Somerville, NJ 08876 USA

908-672-9150

www.linkedin.com/in/peterlutz

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SUMMARY

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Experienced I.T. professional with a solid record of meeting client business needs by defining system requirement specifications, managing projects and developing functional designs and training/documentation that delivers successful project results for web, client server and mainframe applications. Effective team player who develops solid relationships with business clients.

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OBJECTIVE

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Senior Business Analyst/Project Manager role in which I can effectively use my business analysis, team-building, technical and communication skills to deliver the right solution to a business problem.

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PROFESSIONAL EXPERIENCE

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06/2007 - 11/2010
Business Systems Consultant

American International Group

Parsippany, NJ and Jersey City, NJ
  • Analysis of business requirements for reinsurance data repository and creation of process flows.
  • Development of testing strategies for effective delivery of systems enhancements.

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06/2005 - 05/2007
Senior Manager

Medco Health Solutions, Inc.

Franklin Lakes, NJ
Project Manager for the development and implementation of functional requirements to support Medicare Part D marketing campaigns.
  • Managed a Medicare Part D mail conversion campaign that resulted in 118% patient conversion rate and 121% of prescriptions converted from retail pharmacies to Medco by mail pharmacy.
  • Received recognition award for launch of Medco Medicare Part D offering and successful program launch of 1st Medicare Mail Conversion program. Successful program launch was highlighted in corporate marketing summary distributed to Medco's Chief Marketing Officer.
  • Controlled project scope and prioritized issues to make appropriate recommendations to senior management on best alternatives to generate campaign mailings to meet aggressive project timelines.
  • Created project plans and led project thru systems development life cycle (SDLC), including campaigns for Medco's Medicare Part D program and the successful development of campaigns and mailings to increase enrollment in Medco's Medicare prescription drug plan. Enabled rapid enrollment of 200,000+ members and retention of satisfied clients.
  • Directed 5-10 projects concurrently and led team from two states to deliver mailings with 100% on time delivery.

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07/2004 - 01/2005
Senior Business Analyst

NaviSys

Edison, NJ
Developed functional specifications for NaviSys Front Office software product in order to meet client business requirements for insurance policy application and underwriting processing. Analyzed information gaps to determine necessary software modifications.
  • Enabled rapid issuance of insurance contracts by developing improved system workflows resulting in 20% decrease in time required to issue policies by creating functional specifications to meet business needs. Specified XML block additions and modifications for business rules and workflow modifications to capture and manage client policy and underwriting data required to issue policy for a prospective insured.

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05/2004 - 07/2004
Consultant - Business Analyst

International Technology Solutions (Client: Bristol-Myers Squibb)

Edison, NJ
To increase BMS market share, analyzed client's prescription and patient level data and processes and improve Marketing Research reporting of key patient and pharmaceutical data.
  • Ensured Marketing Research quality reporting and improved client analysis of prescription purchase data patterns by creating business and data requirements for new data warehouse reports.
  • Conducted interviews with Marketing Research to define the business requirements for the reporting application to produce timely reports using aggregated information from data warehouse.

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11/2003 - 05/2004
Consultant - Business Analyst

The Matlen Silver Group, Inc. (Client: AIG)

New York, NY
Managed design of an integrated approach to exchange reinsurance business information between the AIG Global Reinsurance application and reinsurance marketplace using the eReinsure.com platform.
  • Reduced the time required for underwriters to bind and issue a reinsurance contract by 30 % by defining clear business requirements and process flows to document the required integration.
  • Created gap analysis and specified all required business data for XML messages to place facultative reinsurance submission, quotation and binder information on eReinsure.com platform.

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05/2000 - 02/2003
Business Analyst

The Chubb Corporation

Warren, NJ
Analyzed customer business requirements and management of the development of solutions to meet customer's needs for client and policy information from databases. Managed and delivered projects on time that enabled launch of new policy coverages for Commercial Lines business unit.
  • Reduced costs and time required to purchase facultative reinsurance and associated risk exposures by automating a manual reinsurance information exchange and purchase process.
  • Developed business requirements and led a project to develop electronic interface between Client application and eReinsure, a web-based platform for exchanging reinsurance quotations.
  • Reduced policy processing time and eliminated 75% of redundant data, processes and workflows by creating business requirements for identifying duplicate insured (client) information in database.

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01/1998 - 05/2000
Lead Technical Analyst

Automatic Data Processing, Inc.

Roseland, NJ
Developed technical designs and solutions to meet information and decision support/reporting needs of sales, marketing and finance users in Financial Systems using Oracle, AIX, SQL, DB2/2 and COBOL. Lead projects to support the decision-making capabilities of the CFO. Enabled effective management and decision-making by sales, marketing and finance executives through the analysis and development of functional and system requirements and specifications for system enhancements.
  • Trained sales, marketing and finance managers in 15 regions in effective sales and operations reporting using Oracle database.
  • Managed and ensured quality of the installation and configuration of SQL Net client software for all new and existing customers in regions across the United States.
  • Created 12 monthly reports that provided management with decision-making information on PC product and service sales and financials using Hyperion Essbase.
  • Managed all aspects of project to convert from Oracle 7.3 to Oracle 8 including configuration, testing of client interfaces and provided end-user training to ensure smooth migration.
  • Reduced processing time of monthly Prospect update by 3 hours by developing an AIX shell script process to execute several database updates simultaneously.

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02/1984 - 03/1997
Systems Analyst

Metropolitan Life Insurance Company

Bridgewater, NJ
Promoted several times while working on various assignments in Pensions, Personal Insurance, Defined Contribution (401k) Group and Corporate Information Systems. Developed and supported various mission-critical applications to support business objectives of Met Life.
  • Led a cross-functional team and worked across several departments to analyze and design Met Life's Institutional Marketing Database, a data warehouse that was built using Sybase SQL Server and Powerbuilder. Developed several logical and physical data models using S-Designer 5.0.
  • Managed vendor relationship with Dun & Bradstreet to cleanse and incorporate institutional client data into design of database to guarantee 100% accuracy in identification of client and scope of Met Life relationship.

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02/2011 - Present
Lead Business Analyst

Alterra Capital Services USA

Windsor, CT
Lead Business Analyst for the Enterprise Risk Management System (ERMS).

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EDUCATION

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09/2008 - 12/2008

Raritan Valley Community College

Branchburg, NJ

Lean Six Sigma Green Belt

  • Six Sigma

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09/2001 - 12/2002

New Jersey Institute of Technology

Newark, NJ

Graduate Certificate

  • Information Systems

  • 4.0 Grade Point Average

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09/1977 - 05/1981

Manhattan College

Riverdale, NY

Bachelor of Science - Business Administration

  • Computer Information Systems

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SKILLS

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Oracle, XML, Business analysis, SQL, Project management, Sybase, DB2, MS Project, MS Office, Visio, project management, process flows, process improvement

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CERTIFICATIONS

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Fellow, Life Management Institute (FLMI)
Associate, Customer Service (LOMA)
Associate in Information Technology (IIA)

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AWARDS AND HONORS

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Medco Health Solutions, Inc. - Award for Medicare Part D launch

Medco Health Solutions, Inc. - Award for Medicare Retail to Mail Conversion program launch and 110% successful conversion rate

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PROFESSIONAL AFFILIATIONS

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Association of Information Technology Professionals
Project Management Institute (PMI)
International Institute of Business Analysis (IIBA)
DAMA - Data Management Association
Software Process Improvement Network (SPIN)
The Breakfast Club of New Jersey
Association of Business Process Management Professionals
Healthcare Information Management Systems Society

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COMMUNITY INVOLVEMENT

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American Heart Association
Leukemia and Lymphoma Society
American Cancer Society
Susan G. Komen for the Cure (Breast Cancer research)
Juvenile Diabetes Research Foundation
Literacy Volunteers of America - Past Tutor
Blood Donor - 1 Gallon

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KEYWORDS

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Business Analyst, MS Project, Visio, Oracle, XML, Sybase, DB2/2, IDMS, process flows, functional specifications, BRD, business requirements, project management

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